INDUSTRIES · TRAVEL

Turn Travel Plans into Confirmed Bookings

Core business opportunity: Booking conversion, package value and completed transactions

Onboard as Merchant

Onboard as Lender

OVERVIEW

Travel and affordability

Travel businesses invest in generating enquiries, building itineraries and attracting customers to flights, hotels and holiday packages. Customers evaluate the combined cost of a trip before making the final commitment; for higher-value trips, upfront payment can delay booking.

Travel businesses invest in generating enquiries, building itineraries and attracting customers to flights, hotels and holiday packages. Customers evaluate the combined cost of a trip before making the final commitment; for higher-value trips, upfront payment can delay booking.

INDUSTRY NUMBERS

Industry numbers

80%

80%

of urban Indian travellers surveyed experienced at least one stressful aspect of travel booking (YouGov, 2025)

Source and context: YouGov, Booking Burnout: India Travel Report 2025. This indicates booking friction generally; it does not establish that affordability caused these experiences.

INDUSTRY INSIGHT

Travel booking involves multiple decision points, from destination and dates to accommodation, cancellation terms and payment. Affordability is one potential barrier within this larger decision process.

Travel booking involves multiple decision points, from destination and dates to accommodation, cancellation terms and payment. Affordability is one potential barrier within this larger decision process.

THE CHALLENGE

Where sales opportunities can be lost

Customers postpone high-value family or international trips.

Customers postpone high-value family or international trips.

Enquiries do not convert into confirmed bookings.

Enquiries do not convert into confirmed bookings.

Customers reduce package scope to fit their immediate budget.

Customers reduce package scope to fit their immediate budget.

Financing options are not visible when customers are ready to book.

Financing options are not visible when customers are ready to book.

WITH SHOPSE

How ShopSe powers this category

ShopSe helps travel businesses integrate financing options into eligible purchase journeys, subject to participating lender availability and integration.

Single-form eligibility

Customers can check eligibility across multiple participating banks and NBFCs through one form.

Customers can check eligibility across multiple participating banks and NBFCs through one form.

Financing for eligible bookings

Customers can explore available options for qualifying travel packages.

Customers can explore available options for qualifying travel packages.

Payment flexibility at checkout

Present financing where customers are making their booking decision.

Present financing where customers are making their booking decision.

Measurable conversion funnel

Track financing selection, application completion and confirmed bookings.

Track financing selection, application completion and confirmed bookings.

RESULTS

Business impact to measure

Measure enquiry-to-booking conversion, booking completion, average booking value, cancellation rates and incremental GMV. Evaluate results by package type and booking value rather than assuming all travel purchases respond equally to financing.

Measure enquiry-to-booking conversion, booking completion, average booking value, cancellation rates and incremental GMV. Evaluate results by package type and booking value rather than assuming all travel purchases respond equally to financing.

Partner with ShopSe

Partner with ShopSe

Onboard as Merchant

Onboard as Lender