Frequently Asked Questions

"ShopSe is an instant EMI app, that helps your customer to buy now and pay later in easy installments. There is no documentation requried from customers. ShopSe helps you to increase your sales and fight the competition by:
  • a. Attracting customers with ""No-cost EMI"" feature
  • b. Letting customers discover your shop on our app
  • c. Driving repeat sales for you
Increase your sales by using ShopSe!"

Merchant onboarding is the process of registering and verifying businesses or individuals as authorized merchants to accept payments through ShopSe. It typically involves providing necessary documentation, undergoing identity verification, and agreeing to terms and conditions.

"The following document will be required for a proprietor merchant: Proprietor's Bank Account-Cancelled Cheque Proprietor's PAN Proprietor's Driving License or Passport or Personal Bank Passbook or Voter Id GST Certificate"

"The following document will be required for a HUF merchant: Cancelled Cheque HUF's PAN Owner's Driving License or Passport or Personal Bank Passbook or Voter Id GST Certificate Electricity bill for company address proof"

"The following document will be required for a Private/Public limited: Cancelled Cheque Board Resolution Letter PAN of the company and the directors Authorized Signatory's Driving License or Passport or Personal Bank Passbook or Voter Id GST Certificate Electricity bill for company address proof"

"The following document will be required for a Partnership limited: Cancelled Cheque Board Resolution Letter Authority Letter PAN of the company, partner's and authorized signatory Authorized Signatory's Driving License or Passport or Personal Bank Passbook or Voter Id GST Certificate List of Partners Electricity bill for company address proof"

"The following document will be required for a limited liability partnership: Cancelled Cheque Board Resolution Letter Authority Letter Registration Certificate PAN of the company, partner's and authorized signatory Authorized Signatory's Letter from society to represent authorized signatory. (Signed by Chairman, Secretary and Treasurer) or Driving License or Passport or Personal Bank Passbook or Voter Id GST Certificate List of Partners Electricity bill for company address proof"

Picture should capture the entrance, store name and the inside of the store

It will help us to digitally verify the company's profile

"The bank account details are required to settle all the ShopSe transactions in your account. The account details should be the business current account"

MDR is ShopSe service charge. MDR would be payable by merchant only on successful transactions. MDR would be auto deducted from settlement amount

No-Cost EMI is a feature where in your customer does not have to pay any interest on the product amount. The interest amount is given in the form of upfront discount, which helps in higher sales. For eg. If a product is for Rs. 15,000 - the customer will pay Rs. 5,000 per month for a 3-month period.

"Customer can complete the purchase instantly by scanning the ShopSe QR code."

"No. It is an instant EMI without any paperwork.The user just needs to have a credit card or debit card of select banks. If the customer chooses the ShopSe Digital Finance option, then the customer will have to complete few extra steps like eKYC and setting up of eMandate."

Yes, the App is free for download and use.

Yes, ShopSe provides the flexibility to set the EMI offer for every transaction by clicking "New transaction" in the app. If the customer is doing a transaction by scanning the QR code in your store, then the default offer set by you will be applicable.

"As per RBI regulations and to ensure the settlement amount is transferred to the correct account, we have to verify your KYC details"

You will receive a notification in your app, SMS on your registered number and an email on your registered email ID. You can also check the status of the transaction in the app.

"Your settlement amount will be credited within T+ 3 days. For eg. If the transaction took place on the 10th, then by 13th you will have the amount in your account; except Sundays, Bank holiday/ National holidays. In case of any issue - please drop an email on care@getshopse.com"

Yes, you can initiate a refund for a transaction as per the refund policy of your company. Refunds from ShopSe will be allowed only if you have a credit balance with us. If the balance is not available, you will have to pre-fund our account following which we can initiate the refund to the customer. For more understanding, reach out to us on ops@getshopse.com

No, we do not allow a partial refund of transactions

Click on " Transactions" tab and you will see all your previous transaction history.

GST will be charged at 18% on the Merchant Discount Rate (MDR)

"You can call us on 08069809292 or email on care@getshopse.com"
img

Company

LEGAL

google_pay google_pay

Phone:

080 6980 9292

EMAIL:

care@getshopse.com

FOLLOW US:

fb fbfb

Newbazaar Technologies is a financial technology company, not a bank or lender. All lending products are provided by our lending partners.

pci pci