This document is published in accordance with Rule 4(1) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. It outlines the privacy policy for handling personal information, including sensitive personal data.

General

Newbazaar Technologies ("ShopSe," "we," "our," or "us") recognizes the importance of protecting personal information. This Privacy Policy applies to the access and use of www.getshopse.com and our mobile application ("Sites") and the services we provide ("Services").

"Sites" include all sub-domains and services offered via the website or app. "Users" include merchants, customers, or any individuals accessing our Sites or Services.

By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Sites or Services.

Information Collection

We collect the following categories of information:

• Profiling Information: Name, address, contact number, email, gender, age, usernames, passwords, and other identifiers used for registration and access.

• Transactional Information: Financial data (e.g., card or bank details) required for processing payments, transaction history, and account-related information.

• Correspondence: Communication records from emails, chats, support tickets, or community forums.

• Cookies: Used to store online preferences and enhance user experience. Users may control cookie settings through their browser.

• Stored Data: Files or data users voluntarily store on our servers, such as documents or profile information.

• OTP Access: For users opting into one-tap features, OTPs are accessed from device messages for transaction completion.

• Navigation Data: Browser, device, app version, referring URLs, and usage patterns.

Use of Information

We use collected information for the following purposes:

• To provide and manage our Services

• To analyse trends and improve usability, security, and functionality

• To develop new products or features

• To enhance customer support and communication

• To conduct fraud prevention and risk analysis

• To conduct internal research and business analysis

• For marketing and promotional communication (with user consent)

We may aggregate data for statistical purposes to improve services and offerings. Aggregated data is the property of ShopSe.

Disclosure of Information

We do not share your information with third parties except:

• With partners (banks, payment processors) to provide Services

• With affiliates under secure conditions for analytics and improvements

• With law enforcement or government agencies, if legally required

• In connection with a merger, acquisition, or transfer of business assets

• To send communications related to payments, promotions, or support

We may monitor communications or use information for compliance and policy enforcement. If you share personal information in public forums, ShopSe is not liable for misuse by others.

Information Security

We use encryption, access controls, and secure storage to protect your information. Access is restricted to authorized personnel. Our systems comply with applicable Indian laws.

No system is completely secure. ShopSe is not liable for unauthorized access or disclosure caused by security breaches beyond our control. In the event of a breach, we may notify affected users as required.

Policy Changes

ShopSe reserves the right to update this Privacy Policy at any time. Changes will be posted on our website. Continued use of our Services constitutes acceptance of these changes.

User Rights

You may request to view, correct, or withdraw consent related to your personal information by emailing care@getshopse.com. Withdrawal of consent may affect the availability of Services.

Contact Us

For questions or concerns about this Privacy Policy, contact:

Grievance Officer
Rajat Saxena

Newbazaar Technologies Private Limited
208, B Wing, Boomerang Building
Yadav Nagar, Chandivali, Powai
Mumbai, Maharashtra - 400072
Email: care@getshopse.com