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Merchant Refund Policy
Cancellation and Refund Policy
These terms will apply if the merchant does not have a clearly defined refund policy on its website. In case merchant has refund policy published on its website, the same will be applicable.
Cancellation and Refund request has to come from the merchant. ShopSe will not entertain any refund request directly from the customer.
Once the product is purchased and invoice has been issued, the merchant will hold the final authority to accept or reject the cancellation request.
Merchant is not liable to accept refund/return requests for the product incase there is any issue with the device post delivery or pickup.
Customer should contact the OEM or service centers to address any defects with the product.
Refund TAT is defined by the banks or the lending partner and might differ for bank to bank. Bank or the lending partner will share the refund details in the loan document post transaction.
By default, the products sold in store via ShopSe platform are non-refundable.
ShopSe reserves the right, to change, amend or otherwise modify the terms and conditions at any time without prior notice.
Details of the Grievance Officer of the Company are provided below:
Newbazaar Technologies Private Limited
Wework, Raheja Platinum, Sag Baug Road, off, Andheri - Kurla Rd, Marol, Andheri East, Mumbai, Maharashtra 400059
You may contact the Grievance Officer in relation to any grievances that you may have in relation to this Policy.