Question 1

What is ShopSe?

Accepted Answer

ShopSe facilitates purchases on Instant No Cost EMIs using your credit / debit cards. Completely digital, we ask for no documentation. Rest assured, you will find the best No-Cost EMI options available in the market only on ShopSe.

Question 2

How does Debit Card EMI work?

Accepted Answer

You can now avail EMI using your Debit Card. You do not need to have the entire amount payable in your account at the time of transaction. The bank will not block any amount on your card or account for the payment of upcoming EMI's. The bank provides you with pre-approved loan facility and will deduct the EMI amount every month from your linked bank account at a fixed date.

Question 3

Why is my transaction amount different from the price quoted by the merchant?

Accepted Answer

This is due to the special discount available on ShopSe to make your EMI a No cost/Low cost EMI! Enjoy!

Question 4

How will I pay my EMIs back?

Accepted Answer

Your bank will automatically debit your savings A/C for monthly payments for EMIs on due dates. Please make sure you keep sufficient balance in your account to cover for the EMI amount.

Question 5

My transaction is successful. When is my first EMI due?

Accepted Answer

If your transaction date is before 20th of the month, your first EMI will be deducted next month from 2nd -5th day.  Bank will send a due date reminder alert on your registered mobile number, two days prior to the EMI due date.

Question 6

What if I forget or fail to pay my EMI on time?

Accepted Answer

The EMIs will be automatically deducted from your account. In case the payment does not go through, it will impact your bureau score negatively.  In case of default, interest charges may increase up to a maximum of 3.50% per month (42% per annum). Late payment charges of upto Rs 750+taxes will also be applicable as per your current outstanding amount. You can find more details here https://www.icicibank.com/Personal-Banking/cards/Consumer-Cards/Debit-Card/schedule-of-charges.page

Question 7

Are there any additional charges if I do not repay on time?

Accepted Answer

The bank may charge additional penalties in case the repayment is not made on time. This can be confirmed by calling ICICI bank customer care at 1860 120 7777.

Question 8

Can I make a pre-payment or foreclose the loan?

Accepted Answer

Yes. You may close the loan any time by contacting ICICI bank's customer care team.   2% of current total outstanding balance + Goods and Services Tax (GST) applicable and 1 month interest charges applicable in advance as foreclosure charges

Question 9

How do I contact ShopSe team?

Accepted Answer

You can call us at 022-49390009 or drop a mail on care@getshopse.com. We will get in touch with you within 24 hours.

Question 10

How do I contact ICICI Bank?

Accepted Answer

You can get in touch with ICICI bank customer care on - 1860 120 7777

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